At the deskand in the vehicle.
Your team sets up models, publishes updates and supports owners at the desk. On site, technicians pair and commission each vehicle from their phone. Both work from the same vehicle record.
Know the vehicle is right before it leaves.
Every installed system connected, configured, tested and confirmed online. You hand over a vehicle you know works, without a QA department.
The finished check becomes the baseline for every support call after it.
See what happened, before the vehicle comes back.
Every system has its own diagnostics. Weft sees what happened between them: the voltage dip, the controller that dropped out, the command that failed.
With the owner's permission, your team starts from evidence instead of a description over the phone.
Heating stopped overnight
Likely power-related controller reset.
The heater remained powered, but its controller stopped responding shortly after a low-voltage event.
Know exactly how you built it.
Every vehicle keeps its record: equipment, configuration, software and every change since handover.
Start each vehicle from your standard build, and record only what's different.
The tools behind every vehicle you build.
Everything you need to commission and support a Weft vehicle is included with Weft Core. Your whole team, no per-seat fees.
- Guided commissioning
Pair the vehicle, confirm every expected system is online, set its options and hand over from one guided flow.
- Vehicle templates
Save the setup for a model or common build, then start each new vehicle from it.
- Remote support and diagnostics
With the owner's permission, open the exact vehicle they're calling about: live values, recent events and faults across vendors.
- Updates and bulletins
Deliver approved software and configuration updates remotely, and publish service notices to the vehicles they apply to.
- Manuals and videos
Attach documentation by model, variant or vehicle. Owners see the right material, and the assistant answers from it.
- Weft escalation
You support your customers; we support you, with priority escalation for Weft-specific issues.
Also included: default modes and automations · app layout per model · storage and return-to-service checklists · maintenance schedules · team roles · component swaps that keep the owner experience unchanged.
Remote access runs while a vehicle has Weft Connect and the owner has given permission. On-site Bluetooth diagnostics work at any time.
Weft stays in the background. Your brand stays in front.
The app switches to your icon after pairing and opens with your layout and modes. Included for every builder and workshop, whatever your volume.
- Your app icon
On the owner's home screen after pairing.
- Your identity
Colours, logo and product language.
- Your owners' languages
English, German, Italian and Spanish.
- Your defaults
Layouts, modes and automations by model.
Solve more problems without the vehicle coming back.
Included with every Weft Core, for your whole team, with no per-seat fees.